Frequently Asked Questions
Why is the Hydrate Blueberry Acai Canister Retiring?
Hydrate Blueberry Acai was available in both 20 serving stick packs and a 40 serving canister. With the popularity of the convenience of the stick pack, the canister did not perform at a level that production run requirements could be met. Although the canister is going away, customers can still enjoy Hydrate Blueberry Acai in the stick pack format.
When will the Hydrate Blueberry Acai Canister no longer be available?
The Hydrate Blueberry Acai Canister will retire for subscription purchasers on March 9th, 2023.
If I have the Hydrate Blueberry Acai Canister on my subscription, what do I need to do?
Subscriptions will need to be updated to ensure that future shipments are not delayed. Emails with a link to their subscription will be sent to those impacted, and will be called by our Customer Service to ensure their subscriptions are updated accordingly.
What will happen to the Combos and Welcome Packs that contain the Hydrate Canister?
All Combos and Welcome Packs with the Hydrate Canister will be retiring on March 9th. Those impacted are as follows:
- Hydrate Canister Twin Pack
- Active Lifestyle Canister and Bag Pack
- Active Lifestyle Plus Combo
- Active Lifestyle Advance Combo
- Family Advanced Combo
- Active Lifestyle Advanced Welcome Pack
- Family Advanced Welcome Pack
Are the Hydrate Blueberry Acai Stick Packs still available?
Yes, customers can still enjoy the delicious hydrate blueberry acai flavor in 20 count stick pack bags. These are available in individual bags as well as in many combos.