In the event that a customer or ambassador needs to change their name on their account (marriage, divorce, typo, etc), follow the instructions below for the correct account holder type. This article is for a single user name change request only. If the account name needs to change to a different user's name, view Sale and Transfer of Ambassador Account [US].
Retail / Preferred Customer
Please call or chat us and include the details of your request.
Customer Service will be working all requests and inquiries in the order received. Please allow 2 business days for requests to be reviewed.
Ambassador
US Ambassador ONLY
Please fill out the form below and email it to 1099update@plexusworldwide.com.
Ambassador Name Update Form - W9
These are generally answered within 24-48 hours, but are processed in the order received. This time may take longer depending on number of requests received.
International Ambassador
Please email 1099update@plexusworldwide.com with details of your request.
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