In the event that a customer or ambassador needs to change the name on their account (marriage, divorce, typo, etc), follow the instructions below for the correct account holder type.
Retail / Preferred Customer
Please email CS@plexusworldwide.com with the information below.
Email Subject: Name Change Request – Account (Include account ID and name)
Customer Name on Account:
Requested Customer Name:
Service Delivery will be working all requests and inquiries in the order received. Please allow 2 business days for requests to be reviewed.
US Ambassador Only
Please fill out the form below and email it to firstname.lastname@example.org.
These are generally answered within 24-48 hours, but are processed in the order received. This time may take longer depending on number of requests received.