In the event that a customer or ambassador needs to change their name on their account (marriage, divorce, typo, etc), follow the instructions below for the correct account holder type. This article is for a single user name change request only. If the account name needs to change to a different user's name, view Sale and Transfer of Ambassador Account [US].
Retail / Preferred Customer
Please submit the Customer Service Email form and include the details of your request.
Customer Service will be working all requests and inquiries in the order received. Please allow 2 business days for requests to be reviewed.
US Ambassador ONLY
Please fill out the form below and email it to firstname.lastname@example.org.
These are generally answered within 24-48 hours, but are processed in the order received. This time may take longer depending on number of requests received.
Please email email@example.com with details of your request.