The Sampling System is a way for Ambassadors to attract new prospective Customers by sharing samples for them to try. Specific products are chosen for this program and shipping is free.
What is it?
Who can participate?
U.S. & Canada
What is the Sampling System?
The Sampling System provides opportunity for sampling Plexus products:
3-day or 7-day Slim Microbiome Activating
What does a Sample Pack from the Sampling System include?
One Trial Pack, brochure, custom packaging, customer experience follow-up emails, with free shipping.
Customers Get 10% Off with Product Coupon Code
Customers who order a Sample Pack will receive a time-sensitive coupon code for 10% off one product or Welcome Pack purchase (minimum order of $100), to be used within 14 days. Sampling Customers, who order a Sample Pack through an Ambassador’s Sampling Link, will receive an email seven days after they order letting them know they have received a coupon code. Reminder: The coupon code is time-sensitive – expiring in 14 days.
This offer is retroactive for anyone who has purchased a Sample Pack since the Sampling System first launched at June 2019 Convention. Your Sampling customer will be notified about their coupon code via email.
If your Sampling Customer can’t find their coupon code, go to your Sampling report page and locate their Order ID. Then copy the Sampling Landing Page URL, and add the Order ID# to the bolded section (12345678) of the Sampling Page URL: https://plexusworldwide.com/samples/12345678.
Frequently Asked Questions
When was this first announced?
The Sampling System was introduced at Convention on June 19, 2019.
How does it work?
The Sampling System gives Ambassadors the opportunity to invite people to try Plexus products. Some of our most popular products are available through this program. The Sampling System offers free shipping for the Sampling order, along with training support for Ambassadors.
What’s the difference between the Sampling System and Trial Packs?
The Sampling System is a prospecting tool to introduce Plexus products to potential Customers. It includes special branding for a new customer experience and a follow-up email to help the new customer start using their product samples. Sampling can be used as an introductory and closing sales tool.
The Sampling Packs are priced the same as the Trial Packs, but with slightly less PV. In exchange, you will receive the branding and convenience of the Sampling System, as well as free shipping for the potential customer.
In contrast to Sampling Packs, Trial Packs are considered Convenience Packs (great for travel) and have regular product branding that is not necessarily geared toward new Customers. Trial Packs typically have a shipping fee.
Trial Packs can be on Subscription orders, whereas Sampling Packs cannot be placed on Subscription orders.
How is the person who will receive the Sample Pack notified that one is being sent to them, along with information about the product?
When a Sample Pack is ordered, the Customer will receive ONE automated email to confirm the order, along with links to a landing page that offers more product information.
What Sample Packs are available in the Sampling System and what are the prices?
A three and/or seven-day supply of Plexus Worldwide products are offered in the Sampling System. For the most up-to-date items, please check with your Ambassador and check the website, as these products may change.
How do Ambassadors or Customers access this program?
There are two ways to access the Sampling System:
- An Ambassador can log into the website and go to My Account. Look for the Sampling Link tab after the My Site tab.
- An Ambassador can send Customers to their personal replicated Sampling Link, so the customer can purchase the Sampling Pack they prefer. When the customer clicks on Sampling Link, they can choose the SAMPLES tab (between Combos and Trial Packs) on the top menu (banner under Plexus logo) or scroll down past the Combo Packs to see the Sample Packs.
How do I gain the most benefit?
Refer to the training Plexus Worldwide offers by going to your Virtual Office Resource Library and finding the drop-down menu for the Sharing System. Your Sampling Report can also be found in your Virtual Office under Sampling (located under My Business). This report shows who is purchasing sample products from your replicated Plexus Sampling Link, allowing you to follow up directly with each person who orders and keep track of which products were purchased. As you follow-up, you can gain beneficial feedback from your prospective customer.
Can I also add other products to a Sampling System order and still get Free Shipping?
No. Free Shipping only applies to the Sample Pack. Any other added items to the Sample Pack order will cancel the Free Shipping benefit.
Can Sample Packs be added to Subscription orders?
Sample Packs cannot be added to Subscription items, as it is considered "promotional" items. However, Trial Packs can now be placed on Subscription orders, as long as they are ordered individually, and not ordered as part of the Sampling System.
Is ordering a Sample Pack the same as ordering a Welcome Pack when someone enrolls as a new Ambassador?
No. A Sample Pack is not the same as a Welcome Pack and will not provide the same savings to the new Ambassador, or commission (to the Sponsor/upline) as a Welcome Pack.
Are Sample Packs eligible for refunds?
No. Sample Packs are considered "promotional" and are not eligible for refunds.
If I purchase a Sample Pack when I enroll to be an Ambassador, do I get a Free Enrollment Code?
No. There are often free enrollment promotions to help new Ambassadors enroll for free with the purchase of a Welcome Pack. However, since a Sample Pack is not the same as a Welcome Pack, purchasing one does not provide free enrollment or waive the sign-up PAM fee.
Do Sampling Pack purchases count as credits toward Leaders Retreat and Emerald Extravaganza contests?
They may count as credits toward these contests depending on specific details of the purchase. Please view Help Center Article No. 0798-U.S. - Sampling System and Contest Credits.