Ambassadors and customers in the United States have access to multiple methods of shipping. View the instructions below to access the shipping options through a One Time or Subscription Order.
One Time (Discretionary) Orders
Access multiple shipping options during Checkout:
- New methods of shipping for US addresses will be available for selection in step 2 of 4.
View Screenshot of Checkout with Multiple Shipping Options Available
- The Order Summary on the right side will automatically update with the updated shipping cost if a different shipping method is selected.
Modify the shipping method by navigating to the My Subscription tab in My Account
- Click View & Edit for the subscription to modify.
View Screenshot of My Subscription tab under My Account
- Click Edit next to Shipping Information.
View Screenshot of Edit Subscription Page
- Modify the shipping method in the drop down boxes.
View Screenshot of Multiple Shipping Options Drop Down
- Accept the changes in the next popup screen that will display the new shipping cost.
View Screenshot of Confirmation Popup
Frequently Asked Questions
What is the Tool Tip Icon?
Click the icon next to Select a Shipping Method header to view more details on shipping time and cost:
Economy and Ground: Orders will be shipped within 1-2 business days (Monday-Friday) from the date it was placed.
Next Day and 2 Day: Orders placed before 10 AM EST (Monday-Friday) will be shipped out on the same day.
Shipping cost is calculated by weight of the order.
2 Day and Next Day Air shipping methods will not be available for a PO Box address. Only Economy and Ground methods are available for PO Boxes
Is there a way to update the shipping once the order has been placed?
Unfortunately once an order has been placed, it cannot be cancelled or edited. Contact Customer Service for further assistance.
Will multiple shipping options be available internationally?
Stay tuned to the Help Center for more details.
If I order 2 Day Air on a Saturday or Sunday, when should I expect to receive my delivery?
Orders placed with 2 Day Air ship on the first available business day and arrive 2 business days later. An order placed on the weekend would ship on Monday (unless it's a holiday) and be expected to arrive on Wednesday.
Article No. 261