Disputing Transactions On Plexus Prepaid Visa
This article is for any Brand Ambassador who has a Plexus branded Visa prepaid card issued by Metabank who wishes to dispute a charge. If there is any unknown, unauthorized, duplicate or unsatisfactory transactions on your card statement, follow the steps to submit your dispute.
Disputing a Transaction
To dispute any transaction on your Plexus branded Prepaid Visa:
| Step: | Action: |
| 1. | Download and complete the Dispute form. |
| 2. |
Submit the form via one of the following options: Email: Mail: Attention: Chargeback Services P.O. Box 30495 Tampa, FL 33630-3495 Fax: |
Assistance with the Dispute
For help filling out the form, questions, or to confirm receipt of the dispute, call this number and follow these prompts:
| Step | Action |
| 1. | Call: 1-855-485-2239 |
| 2. |
Follow Prompts:
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