We have experienced some errors in Ambassador Enrollments. New enrollees are accidentally being enrolled as a Preferred Customer ordering a Combo rather than an Ambassador ordering a Welcome Pack.
If you or someone you have enrolled has experienced this error, please submit the following form and we will correct your account.
Ambassador Became Customer During Enrollment Correction Form:
Please allow 10 business days for us to complete your request.
In your Virtual Office you will see a second order (you will not be charged) for a Welcome Pack. A refund will be created IF one is due to you for the difference in cost of the combo that was originally purchased minus the Plexus Annual Membership.
Frequently asked Questions
If a new enrollee encountered this error, what month will their order count for?
Their official start date with Plexus will be the day that their order was placed.
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