If you received a letter from Hyperwallet regarding Unclaimed Funds and it is still within the allotted timeframe specified in the letter please call a Hyperwallet Customer Support Representative using the below contact details. The representative will be able to assist you with re-opening your Pay Portal account and provide instructions on how to transfer the funds. If it is not with the specified time period then you will need to contact your state for instructions on how to claim your funds.
Live Customer Support Representatives are available Monday - Friday from 6:00am - 5:00pm Pacific Time (14:00 - 01:00 GMT), Saturday & Sunday from: 8:00am – 5:00pm Pacific Time (16:00 - 01:00 GMT) * English and Spanish starting from 6:00am Pacific Time with French, German and Mandarin support added at 8:00am Pacific Time
- North America: 1-855-485-2239*
- Worldwide: 1-778-729-0709*
* select option 3 then 5 for Spanish support.