Frequently Asked Questions
What are the Convention dates?
Wednesday, June 22 - Friday, June 24, 2022 (Black Tie Gala- Tuesday June 21, 2022)
What is the cost to attend Convention?
This year the Plexus Ignite 2022 Convention is hybrid, we have two registration types, In-Person and Virtual.
In Person Registration Fee:
- $89- June 26, 2021-July 31, 2021
- $119- August 1, 2021- December 31, 2021
- $149- January 1, 2022-May 15, 2022
Virtual Registration Fee (Ticket Only):
- $49- June 26, 2021-July 31, 2021
- $79- August 1, 2021-May 15, 2022
Who can attend Convention?
Convention is open to all registered attendees.
Can I bring a guest?
Yes, you can bring a guest as long as they are registered and pay the registration fee. Your guest can register the same way you did.
Can children attend Convention?
Because seating is limited, and this is an educational training conference for business, we ask attendees to not bring children. Please note anyone attending any of the Convention events must be registered, registration fees are the same for all.
How do I modify my registration?
- Click “Already Registered” from the event website
- Enter first name, last name, and email address you used to register
- Once logged in, click the 'Modify Registration' button
- Make modification as necessary. Click the ‘Next’ button at the bottom of each page to proceed
- Once you have made all modifications, select ‘Finish’ from the Summary page
When will we have a full agenda for the event?
The full event agenda will be available once we get closer to the event.
If I am an in-person attendee, what do I have access to virtually?
The in-person experience includes access to all virtual content
How long will I have access to the Convention 2022 content after the event?
The Convention content will remain open and available for on-demand viewing for two weeks after the event concludes.
What is the registration cancellation policy?
After you register, if you are no longer able to attend in-person you can cancel your registration and receive a refund minus a $5.00 cancellation processing fee if you cancel by May 15, 2022, 11:59 PM PT. Refunds will not be processed passed this deadline.
All cancellations must be made on own through the registration website following the steps below:
- Click “Already Registered” from the event website
- Enter your email and confirmation number to log in
- Click “Unregister” to cancel your registration.
If you are not able to cancel your own registration your cancellation request must be received by May 15, 2022, 11:59 PM PT, no exceptions, and will be accepted in writing only to: email@example.com. Please include name, email, and confirmation number.
No shows for the event will not receive a refund.
Please remember that canceling your registration does not automatically cancel your hotel and travel arrangements. You are responsible for canceling your own hotel and travel reservations.
I can’t locate my registration confirmation email, what do I do?
Click “Already Registered” at the top right corner of your screen next to the ‘Register Now’ button. Click the link to have your Confirmation Number resent.
I can no longer attend Convention in person can I switch to virtual?
If you are no longer able to attend in person, please email us at firstname.lastname@example.org before May 15, 2022, to request the change, please include your name, email, and registration confirmation code.
I’m no longer attending Convention in person or virtual. What should I do?
Please reference our cancellation policy. If you are no longer attending Convention but someone will be coming in your place, you can transfer your ticket by following the steps below, please note the transfer must be made by May 15, 2022, no exceptions.
If you are no longer attending Convention and no one is coming in your place, please cancel your event registration and your hotel and travel arrangements before the May 15, 2022, cancellation deadline.
What is the weather like in Columbus Ohio in June?
The first month of the summer, June, is a warm month in Columbus, Ohio, with average temperature varying between 79.9°F (26.6°C) and 62.1°F (16.7°C). The event take place indoors which tends to be cool. Make sure to pack accordingly.
What should I wear?
We recommend business casual attire for the conference. Conference ballrooms tend to be chilly so please bring a blazer or a sweater.
More details on any special event attire will be made available closer to the event date.
Hotel and Travel
What are the recommended arrival and departure dates?
It is recommended that participants intending to qualify for the Black Tie Gala should arrive on or before June 21, 2022. If you are not participating in Black Tie Gala you should arrive on or before June 22, 2022, for the first General Session on June 22, 2022.
We encourage attendees to depart on June 25th, 2022, so they don’t miss the final event on the night of June 24, 2022.
How do I book my room?
You can book your room by clicking on the book now button at the bottom of the page or following the link: https://book.passkey.com/e/50206999, please note: Passkey is the only way to book a hotel room within our block for our group rate.
What if I want to make changes to my room reservation?
Please refer to your booking confirmation email to make changes to your reservation.
What are the Plexus room block booking policies?
Deposit Policy: A nonrefundable deposit of one-nights’ room and tax will be charged to a credit card for the reservation to be guaranteed.
Cancellation policy: All cancellations will forfeit the nonrefundable deposit of one nights' room and tax.
What hotels offer a Plexus room rate?
Hilton Columbus Downtown
$209/night +resort fees and tax
Hyatt Regency Columbus
$189 /night +resort fees and tax
Sonesta Columbus Downtown
$159/night +resort fees and tax
Drury Inn & Suites Columbus Convention Center
$160/night +resort fees and tax
What are your safety protocols?
Plexus will adhere to all federal, state and local authority guidance, as well as any venue or location-specific regulations.
What if I have dietary restrictions?
There is an opportunity to indicate special dietary restrictions during the registration process and we will do our best to accommodate restrictions and allergies.
What if I have a question not on the FAQs?
If you have a question not on the FAQs please email us at email@example.com