|For those Brand Ambassadors who selected the Mirror as their Success Sprint Q3 prize; due to COVID issues, size of the shipment and the holidays, the Mirror is experiencing longer than normal shipping duration to the final destination. Should you have not received your Mirror by February 1st, please contact the vendor Cultivate at (888) 789-7495.|
The Deadline to redeem your physical prize is Friday December 3, 2021.
Please note that no changes will be made to your prize selection once the order is placed. No exceptions will be made.
Please Note: Redemption emails with codes to claim physical prizes for all Market qualifiers were sent November 5, 2021.
|Available Articles:||United States [View Canada; View Australia; View New Zealand]|
|Who can Participate?||
Brand Ambassadors in the United States, Canada, Australia, and New Zealand.
|When is the Contest?||The contest (Q3 Sprint) will run from July 1, 2021, 12:00 a.m. ET through September 30, 2021, 11:59 p.m. ET.|
|What are the contest prize qualifications?||To be eligible to claim any prizes for Success Sprints, Brand Ambassadors must be commission qualified each month of the contest period and also meet personal enrollment qualifications to unlock credit prize levels.|
|To learn about more exciting incentives this month, view the Plexus Incentives and Promotions Landing Page.|
|To participate in Plexus Promotions and Incentives you must be opted in for emails. Please see Article 0350 for instructions on opting in.|
Frequently Asked Questions
If I opted for a cash prize (s), when will they be paid out?
Success Sprint Q3 cash prizes were paid out via your Hyperwallet account on or before November 20th.
If I am having any issues with my unique access code not working, who do I contact?
If you are experiencing any issues with your unique access code not validating, please reach out to Cultivate Customer Service at (888)789-7495.
Who would a Brand Ambassador contact for tracking information for any Success Sprint Q3 Prize?
Once a Brand Ambassador places their order they will receive a shipping confirmation email with tracking details once their prize has been shipped.
For further questions regarding the shipment or further tracking, please visit Cultivate online at www.helpcenter.giftcultivate.com, email them at firstname.lastname@example.org or contact them at (888) 789-7495. Any team member will be happy to assist if they cannot locate or track their lost/stolen packages.
How does a Brand Ambassador get the tracking information on their physical Success Sprint Prize?
The tracking will be part of your order status from your order confirmation email. It updates as the order status changes, just like a standard retail order.
What do I do if my prize has any issues, is damaged or missing items?
Please proceed with contacting Cultivate at the support number at (888) 789-7495, as they can handle all order inquiries.
If you are looking to exchange the prize you selected, this can be done by mail and will be accepted within 60 days of the date your gift was originally redeemed. Please ensure that the item (s) are unworn, unwashed, and undamaged. All returned items must be unaltered and included with the original packaging, including all tags the item was shipped with.
Watches, jewelry, apparel, sunglasses, OluKai, and Nike brand products are eligible for any exchange. However, luggage, electronics, housewares, and recreational and personal items (i.e. lotion and candles) are yours to keep unless damaged or defective.
Once your exchange is accepted and your gift has been picked up by the shipping carrier, you may be provided with a new code to redeem another gift or provided a variety of options to choose from. Please note that the variety of brands, styles, and colors may have changed since your initial order.
To submit an exchange request, please email email@example.com with your order number and requested item to be exchanged.