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What do all of the different order statuses mean?

If you're looking to find out more about the status of an order, we've got you covered! Below is a list of all potential Order Status descriptions:

Pending/Incomplete
This status appears the moment you place an order. If your order has been sitting in this status for more than 24 hours, please contact Customer Service.

CC Pending
This status means your order's payment has not been processed yet. No action is required on your end. This status will change once payment is approved.

CC Decline
Your order's payment was declined. Please contact Customer Service for assistance.

Accepted
Your order has been paid and will be shipped soon. If your order has been in Accepted status for more than 24 hours, please contact Customer Service.

Printed
This means your order is currently being fulfilled by our warehouse and will be shipped soon.

Shipped
Your order was shipped; tracking number is available in My Account.

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