Product Questions | General FAQs about Plexus Products

1. Go to https://plexusworldwide.com/products.
2. Select the desired product.
3. Look under the Overview tab (below the product image).
4. View Usage.

To view the nutrition facts for a product:

1. 1. Go to https://plexusworldwide.com/products.
   2. Select the desired product.
   3. Click the Nutrition tab (below the product image).
   4. Click Label.
   5. To save the image of the nutrition label for printing, right click (command click on Mac; long press on mobile device).
   6. Select “Save image as."

The Product Attribute sheet lists the common allergen information and suggested use for all products. To access this information, click Product Attribute Sheet or Brand Ambassadors can access this tool through the below steps:

1. Login to Brand Ambassador Virtual Office.
2. Click Sharing Plexus drop down.
3. Click Tools.
4. Use the search function (CTRL-F) for Product Attribute Sheet.

Anyone who has an allergy, injury, illness, or other medical condition should always consult with a physician prior to taking Plexus products or starting any exercise regimen. View full article.

The health and nutraceutical industry use maltodextrin because it is 100% easily digestible carbohydrate, is naturally produced in the body, and is used in adult and sports nutrition products.

Polydextrose is an ingredient in Slim Hunger Control for fiber and satiety (the feeling of fullness) and is considered to have prebiotic effects.*

We use a freeze-dried probiotic in our products, allowing benefits that do not require refrigeration. The CFU count is based on the reconstituted freeze-dried probiotics, not what was put in prior to freeze-drying; the potency and viability of all product strains is as indicated.

Plexus probiotics help to reduce or remove bad bacteria and support the growth of good probiotic bacteria in the gut. Some users may experience some gas or rumbling the first day or two from using a probiotic, but otherwise shouldn’t experience negative physical symptoms. Most users experience beneficial intestinal changes such as improved regularity and better overall feeling and gut health.*

Of course, anyone who has an allergy, injury, illness, or other medical condition should always consult with a physician prior to taking Plexus products or starting any exercise regimen.

Our labels include all ingredients and sources as applicable on the labels, which ingredients are tested for identity, purity, strength, and composition. For those with concerns about maltodextrin, it is a starch and not a protein. Typically, the proteins that could cause an allergic reaction are not present in the finished product. The possibility of an allergic reaction is very small. However, we recommend that if you have an allergy to corn, please consult your physician prior to use. View our article on medical concerns.

Many of our products are vegetarian or vegan. We do not pay to certify, however, as we are subject to extensive requirements for global legal and regulatory agencies. The ingredients and claims are on the website, and we encourage you to review there.

For the purposes of labeling our products, Plexus follows the following definitions:

• Vegetarian products do not contain meat, poultry, or seafood, but may contain animal-derived products (such as eggs and/or dairy).
• Vegan products do not contain animal ingredients or animal by-products (such as beeswax, honey, lanolin from wool, or animal fats/lipids).

Plexus ingredient labels include all materials found in the product.

Our collagen contains lucuma, a fruit powder, that can contribute to some minor sweetness in the flavor.

No. Plexus does not use artificial sweeteners like aspartame.

There is no Mango in either of these products.

XFactor Plus uses the inner leaf aloe vera. This part of the plant does not contain aloe latex. 

XFactor Original uses a whole leaf/inner leaf blend. Aloe latex is part of the whole leaf portion.

In short, it depends on which formula you use.

Vitamin D3 is a form of vitamin D called cholecalciferol and is identical to the form of vitamin D the human body produces naturally in the skin. Several of our products contain vitamin D3.

The ascorbic acid (vitamin C) is scientifically formulated (not from fruit). Anyone with allergy concerns should consult their physician prior to taking Plexus products.

Citric acid in Plexus products is derived from starch fermented by micro-organisms (not fruit), which produce citric acid. Anyone with allergy concerns should consult their physician prior to taking Plexus products.

The Blackcurrant fruit extract we use is not standardized for Iron. There will be very little (possible none) Iron from the Blackcurrant.

Copper is a key nutrient that the body needs to be healthy. Copper plays a key role in helping the body form collagen and is an integral component to help the mitochondria utilize oxygen for energy. There are approximately a dozen proteins that require copper for their function. It is found in all body tissues and plays a role in making red blood cells, maintaining nerve cells, and maintaining the immune system.*

Heavy metal testing is routine for all Plexus products and raw materials prior to releasing the products for sale. The testing is per Federal Regulations.

All products are currently manufactured in the USA. Some details of Plexus manufacturing and sourcing are confidential for proprietary reasons. For details, view full article.

Meet the Research and Development team.

Yes. All of our manufacturers are required to have Good Manufacturing Practices Certifications. In order to remain competitive, Plexus is not able to share GMP certificates outside the company because they list proprietary information.

Plexus products are formulated to withstand short exposure to high temperature as experienced during shipping in the summer months. Long term storage should be in a relatively cool, dry place as noted on label.

Yes, Plexus products can be safely stored in a refrigerator or freezer. However, keep in mind that storage in a refrigerator or freezer may cause clumping or changes in texture. If freezing a product, avoid excessive thawing and re-freezing in order to maintain potency of the active ingredients.

US and Canada will have different recommendations for usage, this is due to the regulations around each country. 

Plexus products are for adults 18 or older, with the exception of XFactor Kids. Always follow the suggested use on product labels.

Yes. After mixing Slim, these small fine granules may sometimes be found at the bottom of the bottle; they are part of the ingredients of Slim and are safe to consume.

Generally recyclable components, such as the shipping cardboard, can be recycled. However, local community requirements may vary and therefore not all Plexus packaging may be recyclable. Plexus recommends checking with your local community to determine the requirements of their recycling program and what types of materials are acceptable.

Plexus recommends consumers follow the suggested use, which is listed on each label. Though consumers can open the capsules, doing so may reduce the protection offered by the closed capsule, thus negating its stomach acid protection. This is especially important when it comes to Probio 5 or VitalBiome.

All Plexus drinks should be consumed within 30 minutes for maximum benefit. 

Plexus recommends the products be used before the expiration date for best efficacy and/or flavor. Although products can be safely consumed past the expiration date, it’s possible the potency, flavor, or amount of vitamins, minerals, and nutrients may diminish over time.

No. Plexus products aren't formulated for pets.

*These statements have not been evaluated by the Food and Drug Administration.  This product is not intended to diagnose, treat, cure, or prevent any disease.