Silver Star Program
The Silver Star Program is a monthly program that rewards the three Plexus Brand Ambassadors from US who have had the most members in the first three levels of their organization rank up to Silver Brand Ambassador during each qualifying month.
Every month, the three Brand Ambassadors who have mentored the most team members to achieve the rank of Silver Brand Ambassador are eligible to earn the awards.
Award Details
The Silver Stars will earn:
Guests, Travel, and Cancellation
- Coach round-trip airfare for themselves and one guest each to visit the Plexus Headquarters in Scottsdale, AZ*
- 2 night stay at a Scottsdale resort
- Spa treatment
- Tour of Plexus Headquarters and warehouse
- Lunch and dinner with a Plexus executive
- Crystal recognition award & personalized certificate
*The achiever and their guest must be able to depart from the same airport nearest to their home address
Qualification and Prizes
Here are the details on qualifying and the awards.
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When it Comes to: |
The Details are: |
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The program period: |
The program period for the Silver Star is monthly and ongoing. The program period starts on the first day of the month and ends on the last day of the month. |
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Awards: |
Three Silver Star achievers will receive coach round-trip airfare for themselves and one guest each to visit the Plexus Headquarters in Scottsdale, Arizona. This includes:
The achiever’s guest must be able to depart from the same airport. |
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Who is eligible to participate: |
All Qualified Brand Ambassadors who are in good standing and whose Highest Rank Achieved is Silver, Senior Silver, Gold, Senior Gold, and Ruby. They are eligible to participate. |
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Senior Rubies, Jewels or Diamond Re-entry accounts: |
Senior Rubies, Jewels and Diamond Re-entry accounts are not eligible to earn Silver Star. |
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Definition of a Qualified Brand Ambassador: |
A “Qualified Brand Ambassador” is defined as:
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Definition of Personal Volume or PV: |
Personal Volume or PV is defined as the volume received from each commissionable product that you or your customers purchase. |
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How to earn Silver Star: |
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How a Brand Ambassador reaches the rank of Silver: |
In order to achieve Silver rank, the Brand Ambassador must be in good standing. A Brand Ambassador’s Annual membership must be paid and current. At least 100 Personal Volume (PV) is required, through the monthly cycle end date, and the Brand Ambassador must have at least 4 personally sponsored, Qualified Brand Ambassadors. |
Notification and Next Steps
These are frequently asked questions about how the achievers are chosen, notified, and their next steps.
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Topic: |
Question: |
Answer: |
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Notification |
How will I know if I’m one of the three achievers of earning Silver Star ? |
If you have won the Silver Star program, you will receive a phone call and an email from the Plexus Recognition Team during the following month (the month after you won), as the results are official when the commissions cycle has been finalized. An email announcing the three Silver Star achievers will also be sent from Plexus to the entire field and posted on the website. |
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Ties |
What happens in the instance of a tie? |
In the event of a tie, the Brand Ambassador with the most in their Level 1, followed by newest personally-sponsored VIP |
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Next Steps |
What do I do once I’m notified that I have won? |
You will need to register for the trip by following the link in your notification email sent from the Recognition Team. You must schedule and complete your trip within the next two trips taking place after the date you have been notified. |
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More Info |
Where can I find more information regarding the Silver Stars Program? |
Please visit https://recognition.plexusworldwide.com/rewards/incentive-trips/silver-stars for more information. |
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Help |
Who do I contact if I have any questions about the Silver Stars Program or my qualification level after the results have been posted? |
You can email plexusrecognition@plexusworldwide.com and someone from the Recognition team will get back to you. |
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Official Rules |
What are the official rules on prizes and substitutions? |
No transfer, substitution, or cash equivalent for the prize is permitted. Each achiever is responsible for all federal, state, provisional and local taxes and fees associated with prize |
Guests, Travel, and Cancellation
These are the details related to bringing guests, planning travel, cancellations, or changes to travel plans.
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When it Comes to: |
The Details are: |
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Bringing guests: |
Silver Stars can bring one guest each with them on the trip. Plexus will cover coach airfare. The guest must stay in the same hotel room as the Silver Star and must be 18 or over. |
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Traveling with an infant: |
Guests are required to be over 18, so no children are able to attend the Silver Stars trip. If you have a nursing infant, plan to have someone who can care for them at your hotel. Additional costs are at your expense. Neither infants nor caregivers are able to attend the tour, executive lunch, or dinner. |
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If you need to cancel the trip after booking the flight: |
Once the airline tickets have been purchased, there will be no credit or re-issuance of airfare for future trips or dates. Cancellation fees may apply to canceled reservations. Plexus will not be held responsible for inclement weather, airline cancellations or changes. |
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If you have to cancel due to an emergency: |
Emergencies and special circumstances will be handled on an individual basis. |
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If a guest cancels after registration: |
Once airline tickets have been purchased for a guest, no transfers or name changes will be approved. You may bring a new guest, but the qualifier will be responsible for airfare. Plexus will not be responsible for any additional travel costs incurred as a result of this change. Plexus will not be held responsible for inclement weather, airline cancelations or changes. |
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When you will need to book your travel: |
All travel arrangements must be completed and booked 14 days prior to arrival date. |
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Arrival and departure cities: |
Flights for Silver Stars and their guest are arranged from your home city’s major gateway airport to Phoenix Sky Harbor International Airport and return to your home city. Any travel variances must be discussed and approved prior to booking. |
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Ground transportation: |
We’ve arranged for you and your guests to be picked up at the airport together. If your guest |
Accommodations on the Trip
These are frequently asked questions about accommodations related to the hotel stay, meals, attire, and extending your stay.
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Topic: |
Question: |
Answer: |
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Hotel |
What does the hotel stay include? |
The hotel stay includes one single or double-occupancy room for two nights, along with a basic massage for the Silver Star achiever and guest. It does not include room upgrades, spa upgrades, food and beverages, or gift shop purchases. |
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Meals |
Are meals provided during the trip? |
The executive lunch and dinner are paid for by Plexus: Silver Stars are responsible for all other food and beverages. |
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Agenda |
What’s the agenda for the trip? |
All the details on scheduled events for each day will be included in your notification email. |
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Attire |
Is there a dress code for the Silver Star trip? |
You’ll be visiting Plexus Headquarters and having lunch with a Plexus executive, please plan for business casual attire. Please bring closed toed shoes for the warehouse tour. Consider |
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Staying Longer |
Can I extend my stay in Scottsdale? |
Certainly! Accommodations and meals are at your own expense. Please contact your hotel to make those arrangements. Any additional expenses incurred as the results of air travel or |
Qualification Requirements
The Silver Star Program is open to Brand Ambassadors of Plexus residing in the US. Employees of Plexus Worldwide, LLC, (referred to as the “Company” or “Plexus”) and its respective subsidiaries, affiliates, and agents, as well as the immediate family (spouse, parents, siblings, and children) and household members of each such person, are not eligible. The program is subject to all applicable federal, provincial, and local laws and regulations and is void where prohibited by law. Program participants are referred to as “you” or “your.”
The qualifying period for the Program begins the first day of each month and ends on the last day of each month. The earners are not official until the monthly commission processing is finalized, which is typically the end of the first week of the following month. For example, for the month of January 2023 the qualifying period is January 1st to January 31st; the earners will be finalized on or about February 15, 2023. Please note that this finalization is internal to the Company and may not be released to the field until a later date (typically no later than the end of the month following the qualifying month; in this example February 28th). The notification will go out via electronic mail as an announcement from Plexus to the field and employees of Plexus. The earners will be notified via phone by a member of the Recognition Team and sent a congratulatory email from plexusrecognition@plexusworldwide.com.
To be eligible to participate in this program, you must be a “Qualified Brand Ambassador” in “Good Standing” in accordance with Plexus Brand Ambassador Agreement and Policies and Procedures throughout the qualifying period and until the prize is awarded. “Qualified Brand Ambassador” is defined as:
(i)Having your Plexus Annual Membership paid and current; and
(ii)Having at least 100 in Personal Volume (PV)[1], excluding Welcome Pack PV, through
the monthly cycle end date.
“Good Standing” is defined to mean the following:
(i) You have acknowledged and agreed to the Brand Ambassador Terms and Conditions and Policies and Procedures; and
(ii) You are not in violation of the Company’s Terms and Conditions and Policies and
Procedures.
Your Highest Achieved Rank must be one of the following[2]:
- Silver Brand Ambassador
- Senior Silver Brand Ambassador
- Gold Brand Ambassador
- Senior Gold Brand Ambassador
- Ruby Brand Ambassador
There are up to three Silver Star achievers each month. The three eligible Qualified Brand Ambassadors from the US market, as defined above, with the most first time Silver Rank Advancements – within the first three level(s) of their organization – during the qualifying month will be chosen to win the program for that qualifying month. These Brand Ambassadors must have also personally sponsored at least two Level 1 Silver Brand Ambassadors of their own and must have a minimum of four total (three levels combined) for the month.. To reach the rank of Silver, you must be a Qualified Brand Ambassador and have at least three personally sponsored, Qualified Brand Ambassadors that have at least 100 in commissionable product that you or your customers purchase.
You cannot be a Silver Star twice.
In the event of a tie, the Brand Ambassador with the highest number of Level 1s, followed by the newest personally sponsored Preferred Customers with the most product purchases during the qualifying month, followed by the most new personally sponsored Retail Customers with the most product purchases.
[1]Personal Volume (PV) is defined as the volume received from each commissionable product that you or your customers purchase.
[2] Senior Rubies, Jewels and Diamond Re-entry accounts are not eligible to participate in Silver Stars.
Official Notification
Earners will be notified via phone and email at the phone number and email address listed on
file with the Company. All travel arrangements are made at the discretion of the Plexus
Recognition Team. The earner and the earner’s guest must be 18 years of age or over.
Once airline tickets have been purchased for a guest, no transfers or name changes will be
approved. The qualifier may bring a new guest, but the qualifier will be responsible for
purchasing airfare. Plexus will not be responsible for any additional travel costs incurred because
of this change. Once the airline tickets have been purchased there will be no credit or re-issuance
of airfare for future trips or dates. Cancellation fees may apply to canceled reservations. Each
traveler is responsible for flight check-in as well as arrival and departure tracking of flights. Plexus
will not be responsible for providing flight change notifications.
We have no special knowledge regarding foreign entry requirements, unsafe conditions, health
hazards, weather hazards, supplier bankruptcies, or the suitability for a disabled person of any
type of travel. For foreign entry requirements for U.S. citizens and State Department travel
advisories, go to http://travel.state.gov. If you are not a U.S. Citizen, go to your country’s website
to find out the requirements for entry into your destination country.
US Citizens can check for foreign health requirements and dangers, by going to
http://www.cdc.gov. Citizens of other countries should seek information in your own country.
You assume full and complete responsibility for checking and verifying any and all passport, visa,
vaccination, or other entry requirements of your destination(s) and your connecting points, and
all conditions regarding health, safety, security, political stability, and labor or civil unrest at such
destination(s). You hereby release us from any claims resulting in whole or in part from any
problem covered in this paragraph and any other causes not within our control, and to submit all
other claims against us within 30 days after the return of your trip.
Corporate Headquarters Tour
Closed-toed shoes must be worn on the warehouse tour. No cell phones are permitted around
desks in the One Plexus Headquarters or in the warehouse.
Brand Ambassadors will have photos and videos taken of them while participating in the trip and
related events for marketing and testimonials purposes and will be asked to sign a photo and
video release for the use of images.
Agreements / Responsibilities
By participating in this program, Participants agree to be bound by these Official Rules and the
decisions of the Company, which shall be final and binding in all respects.
You expressly agree and consent to the Company’s use of your name, likenesses, testimonials,
gender, location, and all other information provided to the Company, for any and all purposes,
including, but not limited to, advertising, trade, and/or promotion on behalf of the Company,
without further limitation, restriction or compensation, unless prohibited by law. This includes
permission for the Company to publish all aspects of your participation in this program, including
in any and all media worldwide, known or unknown, without limitation or additional
compensation to you, and to use the submitted information, including for purposes of marketing
and promotion, subject to the Company’s privacy policies and to the extent permitted by law.
By participating in this program, Participants agree to release, hold harmless, and agree to not
institute any claim (including a class action claim) against the Company, and all co-sponsors of
the program and each of their respective parent companies, affiliates, subsidiaries, and their
respective officers, directors, employees, agents, and representatives (collectively “Released
Parties”) from any and all liability whatsoever for any injuries, losses or damages of any kind from
or in connection with, either directly or indirectly, (i) the awarding, acceptance, receipt,
possession, use and/or misuse, of any prize awarded herein; and/or (ii) by participation in the
program. To extent permitted by law, in no event will Plexus, its affiliates, subsidiaries and related
companies, its advertising and promotional agencies, or its directors, officers, members,
partners, employees, attorneys, agents and representatives, be responsible or liable for any
damages or losses of any kind, whether in contract, tort or otherwise and including indirect,
incidental, consequential, special or exemplary damages (even if such damages are foreseeable,
and whether or not the indemnified party has been advised of the possibility of such damages)
arising from this program. Some jurisdictions may not allow limitations or exclusions of liability,
incidental or consequential damages or exclusion of implied warranties so some of the above
limitations or exclusions may not apply to you.
If the program is not capable of running as planned due to tampering, unauthorized intervention,
fraud, technical limitations or failures, any force, major event or any other cause which, in the
sole opinion of the Company, could corrupt, compromise, undermine or otherwise affect the
administration, security, fairness, integrity, viability or proper conduct of the program, the
Company reserves the right, in its sole and absolute discretion, to modify these official Rules to
change or substitute prizes in whole or in part and/or to cancel, terminate, modify or suspend all
or any part of the program, and to select an earner from among all eligible Participants. In
addition, the Company has the right to take all steps necessary to prevent and/or alleviate
potential or actual gaming of the program, including, but not limited to, suspending or
terminating Participants found guilty of such activities, and disqualifying them from participating
in the program.
In addition, the performance of this program is subject to cancellation without liability to the
Company for any reason, including but not limited to the occurrence of any unforeseen
circumstances beyond the control of the Company which would make hosting the program
illegal, impossible, against any federal, state, local or municipal advisory or commercially
impracticable.
For a copy of Official Rules, send a self-addressed, stamped envelope to the address below for
your country of residence:
Plexus Worldwide, LLC, Attn: Silver Stars Program, 9145 E. Pima Center Parkway, Scottsdale,
Arizona 85258, USA.
These Rules can also be accessed online at:
https://recognition.plexusworldwide.com/rewards/incentive-trips/silver-stars.
For US residents:
You have previously consented to Plexus sending you commercial electronic messages. Your
personal information will be retained by the Company in the United States, and you understand
that the United States governments, courts or law enforcement or regulatory agencies will be
able to obtain disclosure of your personal information through the laws of the United States. To
opt-out of receiving such communications from Plexus, you must notify Plexus at
privacy@plexusworldwide.com.
The Company reserves the right, in its sole discretion, to temporarily or permanently terminate,
close, suspend, reinstate, modify or amend, in whole or in part, the program at any time with or
without prior notice for any reason whatsoever. The decision of the Company in all matters
under its control is final and binding, and no correspondence will be entered into regarding
same.
All issues and questions regarding the construction, validity, interpretation, and enforceability of
these Rules, or the rights and obligations of Participants and Company in connection with the
program, shall be governed by, and construed in accordance with the laws of the State of Arizona
without regard to conflicts of laws principles. The Participant agrees that all disputes in
connection with this program shall be resolved individually, without resort to any form of class
action, and exclusively before a court of competent jurisdiction located in Phoenix, Arizona, and
Participant hereby agrees to personal jurisdiction of that court.
Plexus makes no guarantees on income. Personal earnings will vary. Your success depends on
your effort, commitment, skill and leadership abilities.. Please see the Plexus Annual Income Disclosure
Statement. WITH Plexus makes no guarantees on income. Personal earnings will vary. Your
success depends on your effort, commitment, skill and leadership abilities. In 2020, the average
annual earnings of all Brand Ambassadors were 597 USD. Please see the Plexus Annual Income
Disclosure Statement.