Articles in this section

See more

Clear Inactive Accounts in Your Downline

Last Edited on

Clear Inactive Accounts

Clearing is when a Brand Ambassador requests the Cancellation and Removal of Inactive Accounts in their Downline. Once the Account has been accepted for Clearing, the Inactive Account is removed from the Brand Ambassador's Downline and they are free to re-enroll and convert up to a new Brand Ambassador, without a waiting period.

Requests to remove inactive downline accounts will be processed and removed from the virtual office within the hour.

Please Note: Depending on the Account Type you are requesting to Clear in your Downline, the correct Form must be submitted. Plexus Annual Memberships are not refunded on Clear requests.
Please see further instructions below.

 

Qualifying Criteria to Clear Accounts

Account Type Account Status Qualifying Account Criteria
Brand Ambassador/ VIP Customer Active 
  • Account was created less than 12 months ago and has enrollments, orders or commissions earned within the last 6 months.    
Inactive
  • Account has no enrollments, no recurring or active orders*, no commissions earned within the last 6 months.

*Annual Membership does not count as an order.*If an account was not fully completed (no orders) then account is eligible to be cleared.

Fill Clear Request Form:
Brand Ambassador and VIP Customer Clear Request Form
Retail Customer 

 Active
  • Account was created less than 12 months ago.
  • Account has orders within the last 12 months.
Inactive
  • Account was created more than 12 months ago.
  • Account has no orders within the last 12 months.

Fill Clear Request Form:
Retail Customer Clear Request Form

 

 

Related articles