Introduction
"Clearing" is when a Brand Ambassador requests the Cancellation and Removal of Inactive Accounts in their Downline. Once the Account has been accepted for Clearing, the Inactive Account is removed from the Brand Ambassador's Downline and they are free to re-enroll and convert up to a new Brand Ambassador, without a waiting period.
Requests to remove inactive downline accounts will be processed and removed from the virtual office within the hour.
Please Note: Depending on the Account Type you are requesting to Clear in your Downline, the correct Form must be submitted. Plexus Annual Memberships are not refunded on Clear requests.
Please see further instructions below.
Qualifying Criteria to Clear Accounts
| Account Type | Account Status | Qualifying Account Criteria |
| Brand Ambassador/ VIP Customer | Active |
|
| Inactive |
*The PAM does not count as an Order. If account was created less than 12 months ago, but NO orders were placed, no commissions earned and no enrollments, the account is eligible to be cleared. Fill Clear Request Form: |
|
| Retail Customer |
Active |
|
| Inactive |
Fill Clear Request Form: |
Article 931