Introduction
This is a guide on how to log into your Plexus homepage account, troubleshoot login errors, and reset your password.
How to log into my Plexus Account
Steps to log into your Plexus Account.
Step | Action |
1. |
Go to www.plexusworldwide.com |
2. |
Click Sign in (next to the "person" icon). |
3. |
Enter email address in Username field. |
4. |
Enter Password. (Use Reset Password link if necessary.) |
5. |
Click Sign In. |
Troubleshooting: Errors when Logging In
Here are the most common solutions to login errors.
Error | Solution |
Typing Error |
Verify password typed is your correct password by selecting the view eyeball and verifying password. |
Web Browser Autofill | If you save your password using your web browser make sure this password is updated with your most current password. |
"Forgot Password” email not received |
The email may have been routed to spam folder.
|
The email was not delivered |
Make sure Email from Plexus Worldwide is not blocked. Some Email Service Providers block messages they classify as “spam” (AOL for example). |
Mobile email and expired links | Gmail and other mobile emails may group messages and make it difficult to find most recent message. Verify Reset email selected it the most current message in the String and not a previous message with an expired link. |
Resetting Password
If you have forgotten your password or username, please follow the steps in the table below. (or click here to request help):
Step | Action |
1. |
Verify your username is the email address associated with your account. |
2. |
On the Sign In page, click Forgot Your Password. |
3. |
Enter the email address associated with your account. *Note: Your email is case sensitive. Please enter in your email as it shows on your account. |
4. |
An email will be sent to your email address on file with instructions to reset your password. *Note: The link will expire after its first use. |
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