Introduction: Name Change on Account
This article shows a Customer or Brand Ambassador how to change the name on their account (due to marriage, divorce, typos, etc).
This procedure is only for an account holder changing their own name on the account. If the account holder wants to transfer their account to another person, they should view Sale and Transfer of Ambassador Account [US].
Requesting a Name Change
To submit your request to change the name on your Brand Ambassador or customer account:
|If you are a:||Then you will need to:|
|Retail or VIP Customer||
Call or chat with Plexus Customer Service.
Allow 2 business days for requests to be reviewed. Customer Service processes all requests in the order received.
|US Brand Ambassador||
These are answered within 24-48 hours in the order received. Processing may take longer depending on number of requests received.
|International Brand Ambassador||Email email@example.com with your request.|