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Changing Your Name on an Account

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Name Change on Account

This article shows a Customer or Brand Ambassador how to change the name on their account (due to marriage, divorce, typos, etc). 

This procedure is only for an account holder changing their own name on the account. If the account holder wants to transfer their account to another person, they should view Sale and Transfer of Ambassador Account.

 

Requesting a Name Change

To submit your request to change the name on your Brand Ambassador or customer account:

If you are a: Then you will need to:
Retail or VIP Customer

Allow 2 business days for requests to be reviewed. Customer Service processes all requests in the order received. 
US Brand Ambassador
  • US Brand Ambassadors looking to update their name due to divorce, marriage or legal name change must submit the following: Brand Ambassador Name Update Form - W9
  • Legal proof of the reason for the name change (divorce decree, marriage certificate)
  • Send to: fast@plexusworldwide.com for processing and verification
  • Once verified, Compliance will update the Plexus Pay account to reflect the change.
  • Typos and spelling correction can be updated by our Customer Service Team by emailing:us.support@plexusworldwide.com 

These are answered within 24-48 hours in the order received. Processing may take longer depending on the number of requests received.
International Brand Ambassador Email fast@plexusworldwide.com with your request.

 

 

 

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